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Terms

Terms of Service

These terms explain the general conditions for using this website and requesting electrical services from Sentinel Electrical Group Pty Ltd.

Last updated: 1 May 2026

Business Details

Sentinel Electrical Group Pty Ltd provides domestic and commercial electrical services in Townsville, Queensland and surrounding areas.

Electrical Contractor Licence: 1512112
ABN: 80 694 242 610

Email: admin@sentineleg.com.au
Phone: 0411 966 399

Website Information

The information on this website is general in nature and is provided to help customers understand the services offered by Sentinel Electrical Group. It should not be treated as electrical, building, legal or compliance advice for a specific property or site.

Any electrical issue should be assessed by a licensed electrician before work is carried out.

Quotes and Bookings

Submitting a quote request through the website does not create a confirmed booking or contract. We may need to inspect the property, clarify the scope of work or request further information before providing a quote or booking a job.

Quotes are based on the information available at the time and may change if the site conditions, requested scope, materials, access requirements or compliance requirements change.

Customer Responsibilities

Customers are responsible for providing accurate information, ensuring safe and reasonable access to the work area, disclosing known hazards, confirming authority to request work at the property and securing pets, occupants or site users where needed.

Payments, Cancellations and Changes

Payment terms, deposits and due dates may be set out in an individual quote, invoice or written agreement. If you need to cancel, reschedule or change the scope of work, please contact us as soon as possible.

Additional costs may apply where extra work is requested, unexpected issues are discovered, specialist materials are required or access is delayed.

Standards, Safety and Compliance

Electrical work will be approached with safety, compliance and workmanship in mind. Sentinel Electrical Group may decline or stop work where a site is unsafe, access is unsuitable, required information is unavailable or the requested work cannot be completed in a compliant manner.

Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any rights or guarantees that cannot be excluded under the Australian Consumer Law or other applicable laws. Services will be provided with due care and skill and in accordance with applicable consumer guarantees.

Liability

To the extent permitted by law, Sentinel Electrical Group is not responsible for loss or damage caused by incorrect information supplied by a customer, pre-existing defects, unsafe site conditions, unauthorised third-party work, misuse of installed equipment or circumstances outside our reasonable control.

Intellectual Property and Website Use

The content, branding, layout and images on this website are owned by or licensed to Sentinel Electrical Group unless stated otherwise. You must not copy, misuse, interfere with or attempt to disrupt the website.

Privacy

Personal information is handled in accordance with our Privacy Policy.

Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes will be handled under the applicable laws and courts of Queensland, unless another law requires otherwise.

Sentinel Electrical Group logoSentinel Electrical Group Pty LtdElectrical Contractor Licence: 1512112ABN: 80 694 242 610Townsville, Queensland

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